Issue With Document Visibility And Filing From Outlook

Updated
Updated

This issue has been resolved.

Thank you for your patience, and apologies for any inconvenience caused.

Avatar for
Recovering

A fix has been released for this issue.

We will continue to monitor services and provide a further update shortly.

We apologise for any inconvenience caused.

Avatar for
Investigating

We are aware of an issue that is preventing some documents from showing in FYI.

Outlook may also display a 'secure cabinet or secure client' error when attempting to file emails into FYI.

Our engineering team is urgently investigating the cause of this issue.

Apologies for any inconvenience caused, we will provide an update as soon as possible.

Avatar for
Began at:

Affected components
  • Australia & New Zealand
    • Documents Service