We’ve identified the cause of the email notification issue.
A background task became stuck, which prevented notifications from being sent. This has now been fixed.
Emails are being sent again, but due to limits on how many can be processed at a time, the backlog may take up to an hour to clear fully.
We appreciate your patience while we work through this.
We’re currently working on an issue affecting email notifications where some users aren’t receiving them.
Our team is investigating this as a priority.
In the meantime, you'll be able to check your Notifications page to view recent alerts.
We’ll share an update as soon as possible.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
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