Xero and XPM Exports Temporarily Disabled

Updated
Updated

All services are now online, and export queues are clearing.

Thank you for your patience.

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Recovering

We’ve begun restoring services and have re-enabled export integrations.

Due to the accumulated backlog, you may notice slower-than-usual processing while the queue clears.

No action is required, as your data will be processed automatically.

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Updated

Xero remains in a partial outage and their APIs are still returning errors.

We’re continuing to monitor and will update again in 60 minutes.

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Updated

Xero’s services are still partially down, and their APIs are returning errors on our side as well.

We’ll keep monitoring and post another update.

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Updated

Xero are still reporting Partial Outage and that we are still receiving error statuses back from their APIs which further indicates that they are still having issues.

We are continuing to monitor and will provide further update in 30 mins.

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Identified

Due to ongoing AWS-related issues affecting Xero and XPM APIs, we have temporarily disabled exports for both platforms as a precaution.

Data sync between FYI and Xero/XPM are paused. No data loss is expected; queued exports will be processed once services are stable.

We are monitoring the situation and will provide an update when service is restored.

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Began at: