No Active User Error

Updated
Updated

We have resolved the issue that prevented users from accessing FYI.

Please refresh the page and then log back into FYI.

If you are unable to log in, please let us know.

Apologies for any inconvenience caused.

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Investigating

Our engineers are urgently investigating an issue impacting some users attempting to access FYI.

Apologies for any inconvenience caused.

We will provide an update as soon as possible.

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Began at:

Affected components
  • Australia & New Zealand
    • Documents Service
    • Automation Service
    • BGL Sync
    • Email AutoFile Service
    • Export Service
    • Microsoft Login
    • Migration & Refile Service
    • NowInfinity Sync
    • OneDrive Integration
    • Platform Updates